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- What if my payment fails? When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- Can I request for add-on services such as oven or refrigerator cleaning? Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...
- Is there a minimum booking commitment? There is no minimum booking commitment for one-time booking. However, if you have a weekly recurring booking & cancels the booking with in 90 days, a minimum of 30 hours of service is to be used...
- Can I request for multiple cleaners? If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- Skills Certification Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
